***Any Refurbished item may have minimal cosmetic blemishes***
FREQUENTLY ASKED QUESTIONS:
How soon does RefurbishedComputers.com ship orders?
In most cases all orders placed online before 2:00pm CST and phone orders placed before 2:00pm CST will ship the same business day. Our warehouse is open Monday - Friday excluding holidays.
Does RefurbishedComputers.com match the prices of its competitors?
In most cases, RefurbishedComputers.com will not match the prices of our competition. As we deal mostly in surplus and second source products we may not match prices as we don't know for certain our competitors are selling the very same thing or if we believe our competitor may be selling counterfeit products.
What payment methods do you accept?
We accept VISA and MasterCard and sometimes company check for business customers.
Do we ship to FPO APO's?
Yes, we do ship to FPO APO's.
How do I know you sell legitimate merchandise?
We actively inspect all stock we receive and have very strict internal guidelines for the receiving and inspection of merchandise. We offer a money back guarantee. We absolutely do not ever sell counterfeit products.
Is it faster to order over the phone?
No. Our system is designed to process orders in the order they are received, so phone and web orders arrive at the same time in shipping. You can also enter your information faster online than we can take it over the phone and this greatly reduces data entry errors.
Is my order subject to state sales tax?
Orders shipped to Tennessee addresses are subject to state sales tax. We do offer a few products that are subject to additional sales tax. However, the states will be listed on the product very clearly.
Why is the price and availability displayed at RefurbishedComputers.com different from the price and availability shown at a shopping comparison site?
We advertise our products on many of the popular online shopping comparison sites. We send price and quantity updates to all of the shopping comparison sites immediately. However, some of these comparison sites may take up to 24 hours to complete the price and availability updates.
This sometimes leads to a short period of time in which the advertised prices and availabilities on the shopping comparison sites differ from our web site prices and availabilities.
If you have experienced any confusion or inconvenience due to an outdated advertised price or availability, please feel free to contact us at +1-800-219-1314 or you can send an e-mail to support@RefurbishedComputers.com
When will my credit card be charged?
Your order is reviewed before your card is charged. This usually takes one to two hours after your purchase.
*If a product you order is currently out-of-stock or must be 'back-ordered', we will pre-charge your account and provide the product to you as soon as it becomes available.*
All products sold are guaranteed to be 100% authentic non-counterfeit. Purchaser acknowledges OEM versions may have end user restrictions and purchaser assumes all liability for compliance. Purchaser accepts all responsibility for full compliance with manufacture restrictions. It is possible to receive an open product that we opened to inspect the internal components of the product to guarantee that it is authentic.
Pricing Information; Availability; Errors and Omissions Disclaimer
RefurbishedComputers.com is not responsible for typographic errors. RefurbishedComputers.com reserves the right to adjust the prices at any time. RefurbishedComputers.com reserves the right to suspend or cancel any order at RefurbishedComputers.com's discretion. During some situations, RefurbishedComputers.com reserves the right to alter the shipping method. For example, some of our warehouses do not ship USPS. So RefurbishedComputers.com might have to change the shipping to Ground in order to get the product to the customer in a timely manner. RefurbishedComputers.com reserves the right to suspend or cancel orders due to product discontinuation, product unavailability, manufacturer price changes and errors in advertisements. All orders are subject to product availability. Therefore, we cannot guarantee that it will be able to fulfill Customer's orders. RefurbishedComputers.com relies on the integrity of integrated system data and on occasion a system error may occur that may reveal the wrong price and or other product details. If this happens we will inform you of the error as soon as possible and correct the information being provided. However, we will not honor orders placed on items that have errors. We do our best to provide up to date and accurate information bringing you the best prices available so please understand errors may occur. If the order has been confirmed and charged to your credit card, we shall immediately issue a credit in the amount of the incorrect price. Note: We also do not guarantee that our prices listed on other Web sites or price engines are accurate or up-to-date.